Privacy Policy

Your privacy is critically important to us. Learn how we collect, use, and protect your personal information.

Last updated: January 17, 2026

Our Commitment to Your Privacy

At JEAD Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Full name and contact information
  • Email address and phone number
  • Billing and shipping addresses
  • Payment information (processed securely)
  • Account credentials and preferences
  • Communication and correspondence

Automatically Collected Information

We automatically collect certain information when you use our services:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent, clickstream data, referring URLs
  • Location Data: Approximate location based on IP address
  • Cookies & Tracking: See our Cookie Policy for details
2

How We Use Your Information

Service Delivery

Process transactions, fulfill orders, provide customer support, and deliver the services you request

Communication

Send you service updates, security alerts, account notifications, and respond to your inquiries

Analytics & Improvement

Analyze usage patterns, improve our services, develop new features, and enhance user experience

Security & Fraud Prevention

Protect against fraud, unauthorized transactions, and ensure the security of our platform and users

Marketing (With Consent)

Send promotional materials, special offers, and updates about our services (you can opt-out anytime)

Legal Compliance

Comply with legal obligations, respond to legal requests, and enforce our terms and policies

3

Information Sharing & Disclosure

✓ We DO NOT sell your personal information to third parties

Service Providers & Business Partners

We may share information with trusted third-party service providers who assist us in operating our business:

  • Payment processors (Paystack, Flutterwave)
  • Shipping and logistics partners
  • Cloud hosting providers (AWS, Azure)
  • Email service providers
  • Analytics platforms (Google Analytics)
  • Customer support tools

These parties are contractually obligated to protect your information and use it only for the specified purposes.

Legal Requirements & Protection

We may disclose your information when required by law or to protect rights and safety:

  • Comply with legal process, court orders, or government requests
  • Enforce our Terms of Service and other agreements
  • Protect against fraud, security threats, or illegal activities
  • Protect the rights, property, or safety of JEAD Limited, our users, or the public
  • Respond to emergencies that threaten life or property
Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as when you authorize us to share information with business partners for specific promotional purposes.

4

Data Security

We take security seriously

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

🔒 Technical Measures

  • • SSL/TLS encryption for data transmission
  • • Encrypted storage of sensitive data
  • • Regular security audits and penetration testing
  • • Secure authentication protocols
  • • Firewall protection and intrusion detection

👥 Administrative Measures

  • • Limited access to personal data (need-to-know basis)
  • • Employee training on data protection
  • • Non-disclosure agreements with staff
  • • Regular security policy reviews
  • • Incident response procedures

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5

YourPrivacy Rights

Access

Request a copy of your personal information we hold about you

Correction

Update or correct inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal requirements)

Restriction

Limit how we use and process your personal information

Portability

Receive your data in a structured, machine-readable format

Opt-Out

Unsubscribe from marketing communications at any time

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Submit Privacy Request

Additional Information

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of Nigeria. We ensure that any international transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending you an email notification (for significant changes)

Questions About Your Privacy?

We're here to help. Contact our Privacy Team for any inquiries.

Visit Us

Lagos, Nigeria